Shipping & Returns

Shipping Information

Our shipping rates are as follows: Free shipping for orders over $100 within Australia. Australia Post rates for all other orders.

Some of the shirts will need to be custom made to fit you!

All orders are shipped within 10 working days. If you have not received an order within 20 days, please notify us by email at: info@university-apparel.com.au

Refund and Returns

Your satisfaction is our first priority at University Apparel. If your item is faulty upon receipt or is not as described, we will gladly exchange the item or refund your credit card. All returns are subject to us receiving the item back within 7 days of purchase. Items must be returned with their original packaging and, unless they were damaged prior to you receiving them, must still be in an unused and saleable condition.

Returns Process

To return an item, please email info@university-apparel.com.au

And also include the following information:

  1. Your Order number if known (appears on the top of the confirmation email)
  2. Your name and address
  3. A description of the item you are returning

Whether you would like a refund or exchange. If you wish to exchange it for a different item, please include the name and item number of the replacement item.